After-Sales Services

We stand by you after the sale

OUR SERVICES

Our Services

We stand by you after vehicle delivery. With warranty, spare parts, technical service and 24/7 breakdown support, we ensure your operations continue without interruption.

Warranty

Unlimited km

All our vehicles are delivered with a comprehensive 2-year warranty. We provide free repair and parts replacement service during the warranty period.

Spare Parts

24-48 Hours

We maintain the performance of your vehicles with original spare parts supply. We minimize downtime with our fast procurement processes.

Technical Service

AİTM Authorized

Our expert technician team extends the life and increases the efficiency of your vehicles with periodic maintenance, repair and overhaul services.

24/7 Support Line

Uninterrupted

We provide rapid response and technical support in emergency situations with our support line available at all hours of the day.

PERIODIC MAINTENANCE

Maintenance Schedule

Recommended maintenance intervals to extend the economic life of your vehicles and maintain warranty coverage.

1
Every 250 Hours

Oil and Filter Check

Hydraulic oil level, engine oil and filter checks

2
Every 500 Hours

Filter Replacement

Hydraulic filter, air filter and fuel filter replacement

3
Every 1,000 Hours

System Check

Full system pressure measurement, axle oil change, brake inspection

4
Every 2,000 Hours

General Overhaul

Hydraulic cylinder inspection, electrical system test, comprehensive inspection

Adhering to periodic maintenance intervals is mandatory to maintain warranty coverage. Detailed maintenance schedule is provided with the vehicle manual at delivery.

VEHICLE INSURANCE

Proven Expertise in Fleet Insurance

We personally managed the entire vehicle fleet insurance of Yüksekova Municipality. This experience gives us a thorough understanding of public institutions' insurance needs.

Yüksekova Municipality — Complete fleet traffic insurance of hundreds of vehicles, personally managed by our founder.

Direct Procurement Advantage

Within the framework of public procurement law, insurance services can be purchased via direct procurement within certain limits — no lengthy tender process, no EKAP publication requirement.

Compulsory Traffic Insurance — legal requirement for all public vehicles, annual renewal

Comprehensive Insurance — full vehicle coverage, contractor liability in rental model

Fleet Insurance — bulk policy and volume discount for multi-vehicle municipal fleets

SERVICE NETWORK

Our Service Network

We provide fast and reliable technical service across all regions with our widespread service points throughout Turkey. Our Van-based operations cover all of Turkey, starting from Eastern Anatolia.

2 Yıl

Garanti

7/24

Destek

24-48h

Yedek Parça

81 İl

Hizmet Alanı

Priority Service Regions

VanHakkariAğrıMuşBitlisSiirtŞırnakErzurumDiyarbakırTrabzonKayseriAnkara
MVK Makina Operasyon
GET IN TOUCH

Let's Find the Right Solution for Your Project Together

Request a Free Needs Analysis
veya
Response within 24 hours

Online Quote Request

Fill out our needs form and receive a customized quote within 24 hours. We provide comparative purchase and leasing options.

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Instant response

Write on WhatsApp

Message our WhatsApp line for quick responses and instant information. Our technical team responds immediately during business hours.

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Mon-Fri 08:00-19:00

Call Us by Phone

Speak directly with our expert team for detailed information about vehicle procurement, leasing, or after-sales services.

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EKAP registered company — authorized to work with all public institutions

or send an email: info@mvkmakina.com.tr